Delivery

Orders take approximately 14 days to complete unless specified otherwise.  Once dispatched, your order will take 1 - 2 days to be delivered via courier.  You will receive advance notification of when your package will be delivered, which means you have options for redelivery.  If you miss your delivery it will be taken back to depot and a calling card will be left.  If you do not collect within the timeframe specified then unfortunately your parcel will be returned to us and we may charge additional shipping to send the order back out to you.

We currently only ship within the UK.  Delivery charges are £5.95 per order.

From time-to-time there are slight delays in shipping times.  

Returns

As all orders are classed as 'customised' products, we do not offer a returns service for unwanted goods.  We strongly therefore recommend that you check your order thoroughly before proceeding.  This does not affect your statutory rights. 

If you believe there is a fault with your order then please contact the customer service team who will be happy to assist with your query.  Any item(s) where a fault has been caused due to customer negligence or by not following the garment care instructions, will not be refunded. Only manufacturing faults will be considered.

Exchanges

We cannot provide an exchange on your order as it has been customised to your specific requirements.